A maintenance call happens when the equity in your margin account falls below the margin requirements or maintenance margin, which are margin requirements of a certain percentage.
When your broker asks for a maintenance call, you must deposit money in your brokerage margin account to bring it back up to the minimum maintenance margin that was set by your broker. Normally, you will have two to five days to meet the demand.
If your equity value falls below our maintenance threshold, M1 will issue a maintenance call.
The margin threshold usually is 30% of your account value, but M1 may impose additional restrictions based on the risk of stocks held or portfolio concentration.
Example: Your portfolio has $10,000 in equity, and then you borrow $3,500, your account's new total value would be $13,500. The equity percentage would be 74% in this case ($10,000/$13,500).
If your account loses value and your equity makes up less than 30% of your overall account value, a maintenance call will be made.
The maintenance call is subject to be higher if you are invested in riskier securities like leveraged ETFs or highly volatile stocks. You can always see your current margin status on the Borrow page.
When a maintenance call is issued for your account, you will need to deposit additional cash or sell a portion of your portfolio to resolve the maintenance call. Clicking "Learn More" > "Resolve Call" will redirect you to a screen where you will be presented with those options.
1) Depositing additional funds: Clicking "Deposit Funds" will redirect you to the Transfers tab, where you will be able to make a deposit to cover the maintenance call. Auto-invest will need to be turned off to ensure that the deposited funds are not automatically invested.
2) Selling stocks: If you want to sell stocks to resolve the maintenance call, click "View Holdings."
You will be redirected to your holdings, listed from highest maintenance requirement to the lowest. Clicking on a holding will redirect you to "Position Details," where you can then choose to sell that stock.
Auto-invest will need to be turned off before securities can be sold.
Please read all additional maintenance disclosures here: Margin Disclosures.
Using margin involves risks: you can lose more than you deposit, you are subject to a margin call, and interest rates may change. To learn more about the risks associated with margin loans, please see our Margin Disclosure. M1 Borrow available on margin accounts with a balance of at least $5,000. This does not apply to retirement accounts.