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Support Center

M1 Security Recommendations

As a steward of your money, M1 Finance takes security seriously. But there are a few steps you’ll want to take to protect yourself and keep your credentials safe:

Password

  • Use complicated, long passwords that contain many words and symbols.
  • Make sure your password contains no personal information, including names or birthdays.
  • Do not use the same password you use on another website — especially your email password.
  • Never share your password.
  • Utilize a password manager.

 

Two-factor authentication

  • Two factor authentication provides an extra layer of protection by requiring any person accessing your M1 account to also have access to your mobile phone.
  • To enable two factor authentication go to Settings > Security.

 

Turn on notifications

  • Utilize our mobile application to receive notifications about changes to your account. The app is available in the App Store or Google Play Store.
  • Turn on your mobile notifications so you receive all notifications. If any account updates or changes happen without your knowledge, please let us know immediately at support@m1finance.com or 888-714-6674.

 

Read your emails

  • When changes are made to your account, you will receive confirmation via email. If any of these updates happen without your knowledge, please let us know immediately at support@m1finance.com or 888-714-6674.

 

Check your account

  • On a weekly basis, check in on your account to ensure no activity was created without your authorization. Review monthly statements for any possible inaccuracies.
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