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Support Center

M1’s Liability and Security Policy

Liability Policy

 M1 Spend Visa debit cards are protected by the Visa Zero Liability* Policy to ensure that cardholders will not be responsible for unauthorized charges.

*You must notify your financial institution immediately of any unauthorized use. For specific restrictions, limitations and other details, please consult your issuer.


Security Policy

There's one qualification for M1 Borrow: a taxable brokerage account with a $10,000 or greater account balance. IRA accounts do not qualify for M1 Borrow.

There's no additional paperwork or credit check required, and you cannot be denied if you meet the qualifications.

Our top priority is protecting our users’ information. We use 4096-bit encryption to store and transfer data within our systems, and we offer fingerprint ID/face ID login and two-factor authentication to keep your account extra secure.

If you notice an unauthorized transaction, you can disable transactions on your M1 Spend Visa™ debit card in the settings section of the M1 app to prevent further unauthorized card transactions.

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