When Does My Membership Renew?
M1 Plus is an annual membership that will be up for renewal on the anniversary of your M1 Plus sign-up date.
Can’t remember when you signed up for M1 Plus? No worries! You can find your M1 Plus membership details, including your sign-up and renewal dates, under the Settings portion of your account. You will also begin receiving in-app and email notifications at least 14 days prior to your renewal date.
Access Settings by clicking the silhouette in the upper right-hand corner of the screen, both in the app and on the website. Make sure you click “Membership Details” to find both your sign-up and renewal date.
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Will My Membership Renew Automatically?
M1 Plus Memberships will renew automatically if Auto-Renewal is turned on.
If you don’t want to Auto-Renew your M1 Plus membership, you can turn Auto-Renewal “off” under Settings > Membership Details. Access Settings by clicking the silhouette in the upper right-hand corner of the screen, click “Membership Details,” and click “Turn off auto-renewal.”
Keep in mind that if you do not renew your M1 Plus membership, your benefits and membership will expire one year after you signed up for M1 Plus.
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I Want to Renew My Membership! What Do I Need to Do?
- Ensure you have a valid payment method on file. To check whether you have payment info on file, go to Settings > Membership Details > Manage Billing. To add or change your payment method, click “change.” You will then be prompted to input your preferred payment method and confirm your payment.
- Ensure you have Auto-Renewal turned “on.” This setting can also be viewed under Settings > Membership Details > Manage Billings.
- Sit back and relax! You will receive a payment confirmation within one business day of your renewal date, and you’ll be able to continue taking advantage of M1 Plus.
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My Payment Failed/Declined – What Comes Next?
All users will be granted a 7-day grace period for delayed/declined payments. Seven days after the initial payment attempt, a second payment attempt will be executed.
If a valid payment method is added before the second payment attempt, you will receive a confirmation of payment within 1 business day.
If the payment fails for the second time, you will receive a lapse notification or if you failed to add a payment method then M1 will collect the membership fee from any cash balance available in your M1 account(s) or liquidate securities as disclosed in the M1 Plus Terms and Conditions.
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What Payment Methods Can I Use for My M1 Plus Renewal?
Valid payment methods include:
- Your M1 Spend checking account
- Credit/Debit Card
You will not be able to use an M1 Invest account as a payment method for M1 Plus.
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Please Note:
All members will renew at full price. Click here for pricing information.