I used my card at an Owner’s Rewards brand inside another store or venue and received 1.5% cashback. 

Rewards are earned by using your Owner's Reward Card directly with the merchant. When brands have locations at other stores, airports, hotels, stadiums, etc., those purchases are often not directly from the Owner’s Rewards brand, and can qualify for standard 1.5% cashback instead. 


For example, if you make a purchase from a Starbucks at a hotel, the merchant will most likely be the hotel rather than Starbucks, so you will receive a standard 1.5% cashback instead of the  5% if you had purchased directly from Starbucks. 


For additional questions, be sure to visit our Help Center or contact us. 

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